1) Forms of payment include:
Cash
Visa
MasterCard
American Express
Direct Billing to Company(once account has been set up with The Erwin Motel)
Company Check
2) Guests with Pets We adore pets and understand the value
and love that they bring to many people's lives. For many years we had a dog that greeted
our guests and developed many special relationships with those returning. We try to find that
balance between welcoming our guests with pets while not compromising the experience of those
without. The following guidelines have helped us to do just that:
a) We welcome dogs, birds,
and others on a case-by-case basis. We do NOT allow CATS at all.
b) Dogs are not to be heard
by other guests. Experiences such as barking at distractions [guests voices, cars, guests passing by
outside the room] may be frightening and disturbing and will not be tolerated.
c) Cleaning up after
your pet is a Must. There is a field and cul de sac for leashed walks.
d) A Deposit of $10 per stay
is required for any unexpected, pet related cleaning incidentals.
e) A fee of $10 per stay is
required for standard pet-related room cleaning and will be added to the room charge upon check-in. f)Please
notify us upon reservation or check if you plan to bring your pet. We prefer to limit guest stays with pets to
2-3 nights but exceptions may be made, upon request of the management on a case-by-case basis.
3)Company Rates We value our guests on business and do all we can to accommodate your
visit including working with your company to arrange a rate to keep you coming back.
Company Rates are consistently
less than our daily rates and the discount fluctuates based on peak and off-peak times. If possible, prior to your visit,
contact us via the attached Reservation Request with
the details of your reservation so we may determine an appropriate rate for your company and your stay.
4) Company BillingPlease complete the Direct
Company Billing Request and forward it to the Erwin Motel, via Fax or Mail, prior to your visit. The request
will be reviewed. Please be prepared to pay for your first visit, as often the approval of Direct Billing process is not completed
prior to your initial stay.
5) Extended StaysWe value our guests vesting on extended stays and understand their special needs.
Additionally, we offer incentive rates on extended stays. These rates are determined by The Erwin Motel based on a number of factors.
Please contact them directly or via a Reservation
Request to details of your visit.
6) Deposits and CancellationsAs we are a family run business, without the financial safety net of a
corporation we do ask that guests familiarize themselves with our deposit and cancellation policies.
a) We require at
least one night's deposit on all visits.
b) It is not required that the form of deposit be the form of payment
upon arrival.
c) Deposits are refundable with 4 days notice on Peak Periods (for example, if arriving on Friday,
cancellation required on Monday). Notice should be confirmed with a live person at The Erwin Motel or in writing via confirmed fax.
d) Deposits are refundable with 1 days notice on Off-Peak Periods. Notice should be confirmed with a live person at
The Erwin Motel or written via fax.
e) At this time we do not assess a cancellation fee and will refund your full
cancellation when c & d are met which best allows us a 4/1day rebooking window.
f) Should circumstances not allow
you to provide us the required 4/1-day (rebooking window) for cancellations, your deposit will not refunded. However, we are able
to resell your room, we WILL refund your deposit in good faith.
7) Check in and Check out We try to be as flexible
as possible to meet our guests' needs without becoming inefficient to our business or staff. Please let us know your needs as soon as possible.
Check-in 1 :00 PM Check-out 11 :00 AM
8) Group RatesWe are always delighted to accommodate groups.
Our special setting is an ideal locate for your group. We often host, Softball Teams, Church Groups, Sportsmen Organizations,
Wedding Guests, Running Clubs, and many others. Based on your needs we will present you with incentive rates for you ran your
group. Please complete a Reservation Request
, so we may contact you with details regarding your needs.
9) ParkingWe have plenty of complimentary and well-lit parking. Buses, Vans, Tractor-trailers, trailers
of all kinds as well as most other vehicles are easily accommodated.
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